How can we help?
Browse the answers below, or reach out and a real person will get back to you.
Contact us
Email us anytime and include your phone number's last four digits if it's about your account.
✉ [email protected]Frequently asked questions
Do I need an account to search?
No. Searching is free and open to everyone. Without an account you'll see a summary (how many women reported a profile and when). Create a free account to read the full reports.
Who can create an account?
Ask Nata is for women only. You sign in with your phone number and complete a one-time AI selfie check. The photo is deleted right after the check and is never stored or shared.
How do I sign in?
Enter your phone number and we'll text you a one-time code. There's no password to remember.
How do I delete a report or my account?
Sign in, open My account, and delete any of your reports, or delete your account entirely from the Profile tab. Deleted reports are permanently removed.
How do I get my data?
Open My account, go to Profile and choose Export my data to download a copy of everything we hold about you.
How do I upgrade to Premium?
Premium subscriptions are handled through the Ask Nata iOS and Android apps, not on the website. Once subscribed, your Premium access also works here when you sign in with the same phone number.
A report about me looks wrong. What can I do?
Members can flag any report as inaccurate and our team reviews flagged reports. You can also write to us below with the details.
I didn't receive my sign-in code.
Check the number and country code, wait a minute, then tap Resend code. If it still doesn't arrive, email us and we'll help.
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